1. Data Controller

Ceeglo AB is the data controller for the personal data we collect about our customers, prospective customers and visitors to ceeglo.se. This means that we determine the purposes and means of processing and are responsible for ensuring it is lawful, fair and transparent.

2. What Data We Collect

We collect personal data when you contact us via our contact form, send an email or call us. The data we process may include name, email address, phone number, company registration number and name, address details and other information you choose to provide.

2.1 Cookies and visitor statistics

When you visit our website, we may use cookies and similar technologies to collect anonymous visitor statistics. This includes information such as which pages are visited, visit duration, screen size and browser type. This information is used solely to improve the website's content and performance.

You choose which cookies to allow via our cookie banner. Necessary cookies required for basic functionality are always set. Analytics and marketing cookies are only activated if you give your consent. You can change your settings at any time further down on this page.

3. Your Rights

3.1 Right of access

You have the right to request a copy of the personal data we process about you. Your request must be submitted in writing using the contact information below.

3.2 Right to rectification and erasure

If your data is inaccurate or incomplete, you have the right to request correction. You also have the right to request deletion of your personal data, provided there is no legal basis requiring us to retain it.

3.3 Right to restriction and data portability

You may request that we restrict the processing of your personal data while we investigate a potential objection. You also have the right to receive your data in a machine-readable format for transfer to another service provider.

3.4 Right to object

You have the right to object to the processing of your personal data that is based on legitimate interest. You may also decline marketing communications from us at any time.

3.5 Purposes of processing

• Fulfil agreements and deliver ordered services, including invoicing and support.
• Respond to enquiries and provide customer service.
• Send relevant information and updates about our services.
• Improve our website and services through anonymous visitor statistics.
• Meet legal obligations, such as accounting requirements.

3.6 Data we may store

• First and last name
• Company registration number
• Customer number
• Address
• Email address
• Phone number
• IP address and information about your use of our website
• Other information you choose to provide

4. Legal Basis and Retention

4.1 Retention period

Your personal data is stored only as long as there is a need to store it to fulfil the purposes for which it was collected. Ceeglo may store data longer if required to comply with applicable legislation.

4.2 Sharing with third parties

We do not sell or otherwise transfer personal data to external parties. Trusted partners such as auditors and accounting firms are not considered external parties.

4.3 Security measures

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure and deletion.

5. Unsubscribe

If you receive emails from us and no longer wish to, you can unsubscribe via the link at the bottom of each email. You can also contact us directly and we will remove you from the mailing list.

6. Job Applications

If you have questions about how we process personal data in connection with job applications, please contact us at [email protected].

7. Changes and Supervisory Authority

Ceeglo reserves the right to amend and supplement this privacy policy. The supervisory authority for data protection in Sweden is Integritetsskyddsmyndigheten (IMY), the Swedish Authority for Privacy Protection.

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